Communication:
You will be contacted through the e-mail address you provided when placing the order. Please make sure to check it, also check your Spam/Trash folder. Please make sure you can send/receive e-mail from us.

Customization:
To customize, send your name(s) and date when placing the order. Scroll is priced to be customized similar to sample pictured only.

A digital layout will be sent to you through email. Please reply within 24 hrs with your approval or changes. Listing includes one round of edits to initial layout, and will take 1 extra business day. If no approval/changes are received within 24 hrs, we will proceed with production based on layout already sent. Once layout is provided, cancellations or refunds are not offered. We'll be happy to send a blank scroll instead.

Production Process:
4 business days production schedule plus any extra time needed for layout changes. Expected delivery date reflects shipping speed purchased. Rush production or overnight shipping are not available. 

Custom hand made to order in Vermont, US from domestic and imported materials. Exclusively at Artful Beginnings, LLC.  Customized scrolls are non refundable and non returnable.